This Personal Data Confidentiality Policy (hereinafter – Policy) applies to the entire information on the gain.am site that can be received about the User while using the site.

1. DEFINITION OF TERMS

1.1 The following terms are used in this Policy:
1.1.1. “Site administration (hereinafter – Site administration”) – authorized employees to manage the site, who organize and (or) carry out the processing of personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
1.1.2. “Personal data” – any information relating to a directly or indirectly identified or identifiable individual (subject of the personal data).
1.1.3. “Processing of personal data” – any action (operation) or a combination of actions (operations), performed by means of automation tools or without the use of such means with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” – obligatory for the Operator or other person who has access to personal data to comply with the requirement not to allow their distribution without the consent of the owner of personal data or the availability of another legal basis.
1.1.5. “Website user” (hereinafter – User) – a person who has an access to the Site via the Internet and uses the Site.

2. GENERAL PROVISIONS

2.1. The use of the site by the User constitutes agreement with this Policy and the terms of processing of the User’s personal data.
2.2. In case of disagreement with the terms of the Policy, the User must stop using the site.
2.3.This Policy applies only to the gain.am website. The site does not control and is not responsible for the third party sites that the User can access via links available on the site.
2.4. The site administration does not verify the accuracy of the personal data provided by the site user.

3. SUBJECT OF THE POLICY

3.1. This Policy sets out the obligations of the Site Administration to non-disclose and ensure a regime for protecting the confidentiality of personal data that the User provides to the Site Administration when placing an order for the purchase of site services.
3.2. Personal data permitted for processing under this Policy is provided by the User by filling out request forms or callback forms on the Site and includes the following information:
3.2.1. surname, name, patronymic of the User;
3.2.2. contact phone number;
3.2.3. e-mail address (e-mail).

4. PURPOSES FOR COLLECTING USER’S PERSONAL INFORMATION

4.1. The Site Administration may use the User’s personal data for the following purposes:
4.1.1. To establish feedback with the User, including sending notifications, requests regarding the use of the gain.am website, provision of services, processing requests and applications from the User.
4.1.2. To confirm of the accuracy and completeness of personal data provided by the User.
4.1.3. To provide the User, with his consent, with special offers, pricing information, newsletters and other information
4.1.4. To carry out advertising activities with the consent of the User.

5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

5.1. The processing of the User’s personal data is carried out without a time limit, by any legal means, in particular in personal data information systems using automation tools or without the use of such tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to the third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User’s order placed on the “gain.am” Site.
5.3. The User’s personal data may be transferred to authorized state authorities of the Republic of Armenia only on the grounds and in the manner established by the legislation of the Republic of Armenia.
5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.
5.5. The site administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of the third parties.
5.6. The site administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.

6. OBLIGATIONS OF THE PARTIES

6.1. The Site Administration undertakes to:
6.2.1. Use the information received solely for the purposes specified in clause 4 of this Policy.
6.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of paragraphs. 5.2. and 5.3. of this Policy.
6.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect this type of information in existing business transactions.
6.2.4. Block personal data relating to the relevant User from the moment of application or request placed by the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in case of detection of unreliable personal data or unlawful actions.

7. RESPONSIBILITY OF THE PARTIES

7.1. The site administration, which has not fulfilled its obligations, is responsible for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Republic of Armenia, except for the cases provided for in paragraphs. 5.2., 5.3. and 7.2. of this Policy.
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public domain before it is lost or disclosed.
7.2.2. Received from a third party before it was received by the Site Administration.
7.2.3. Was disclosed with the consent of the User.

8. DISPUTE RESOLUTION

8.1. Before applying to the court with a claim regarding disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to file a claim (a written proposal for a voluntary settlement of the dispute).
Before filing a claim in court regarding disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the claimant in writing about the results of consideration of the claim.
8.3. If no agreement is reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Republic of Armenia.
8.4. The current legislation of the Republic of Armenia applies to this Policy and the relationship between the User and the Site Administration.

9. ADDITIONAL TERMS

9.1. The site administration has the right to make changes to this Policy without the consent of the User.
9.2. The new Policy comes into force from the moment it is posted on the website, unless otherwise provided by the new edition of the Policy.
9.3. All suggestions or questions regarding this Policy should be sent by email to info@gain.am.
9.4. The current Policy is located on the page at: gain.am/politika-konf.
Date of publication 2023-03-23.